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Customer Support Links | |
| • | Returns | |
| • | Request Return Material Authorization (RMA) | |
| • | Defective Product | |
| • | Shipment Tracking | |
| • | Things to Know | |
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OSINC News | |
| 10 Year Anniversary | ||
| OSINC is now a VMware Certified Partner | ||
| OSINC is now a HP Authorized Service Center for Desktops, Workstations, and Notebooks | ||
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Open Systems of Cleveland | |
| Privacy
policy Copyright © 2006 Open Systems of Cleveland, Inc. All Rights Reserved. |
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OSINC Customer Support
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Return Shipments |
| Before you return defective product or send stock-balance shipments, you need to follow these procedures: | |
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| Shipments can include merchandise that is being returned for different reasons, such as DOA vs. stock balancing, but a separate RMA number is required for each SKU and condition. Please review Open System's shipping requirements. | |
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How To Get An RMA Number |
| Contact our Customer Service Department to request an RMA number. Or click HERE to enter the information online. | |
| Via Phone | |
| Dial 1 (888) 881-6660 to talk to one of our representatives. When you call, please have your account number, SKUs and product descriptions handy. | |
| Via Internet | |
| We have a convenient electronic RMA form you can fill out and submit online. | |
| Via Fax | |
| You can fax your return requests to our main fax number at (440) 439-3794. Please allow 48 business hours for a response to your fax request. |
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Our Mission |
| Our information technology professionals will design and integrate practical hardware and software solutions that are tailored to your specifications. | |
We deliver enterprise level systems using both client/server and internet/intranet environments. |
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